100% Money Back Guarantee, Free Shipping & Free Returns
Citizen Cashmere clients enjoy 100% Money Back Guarantee for 30 days along with Free Shipping, Free Returns, and Free Exchanges.
For Orders Within the Contiguous 48 States
Your complete satisfaction is our top priority! If you are not 100% satisfied with your purchase for any reason, you can exchange it for another item or available size, or return it for your money back.
All items must be returned within 30 days of delivery and in new, unused condition. All knitwear must be returned unworn, in the original packaging, and with the original tags still attached. All returns are inspected upon arrival.
To make returns effortless, we will send you a pre-paid return email label once you contact us.
Questions, Public Relations, Events, Good jokes? We will do our best to get back to you promptly. We are best with email but we can be reached at the following address. You can also send us a note on Facebook. We can provide pick up service in person provided the item is our offices in Hong Kong or Paris. Please contact us in advance.